Best ISO 9001:2015 QMS Auditing Certification Course

• Overview of ISO 9001:2015 and the role of internal audits in quality management
• Introduction to process-based Quality Management Systems (QMS) and key elements
• Understanding how audits drive continual improvement and organizational performance
• Core audit principles, key terms, and risk-based thinking
• Planning and preparing for effective internal audits, including scope, objectives, and documentation
• Conducting audits: interviews, observations, and handling audit situations
• Reporting audit findings clearly and categorizing results
• Developing corrective actions and ensuring effective follow-up
• Building auditor competence and understanding certification requirements

Day 1: Introduction to Process-Based Quality Management System & Auditing Principles

1. Welcome and Introduction

• Overview of ISO 9001:2015 standards
• Importance of internal auditing in maintaining and improving a Quality Management System (QMS)
• Quality concepts & principles customer focus, leadership, and engagement of people

2. Process-Based Quality Management System

• Understanding the process approach in ISO 9001:2015

• Risk based thinking

• PDCA cycle

3. Clause requirements

• Context of the organization
• Leadership
• Planning
• Support
• Operations
•   Performance Evaluation
• Improvement

Day 2: Conducting Effective Internal Audits & Auditor Competence

4. Audit Definitions and Principles

• Introduction to key audit terms (audit scope, criteria, evidence)
• Audit principles (integrity, fair presentation, due professional care, confidentiality, independence)
• Understanding risk-based thinking in the context of auditing

5. Planning and Preparing for the Audit

• Establishing audit objectives, scope, and criteria
• Preparing an audit plan and checklist
• Gathering and reviewing relevant documents (policies, procedures, records)

6. On-Site Audit Activities

• Conducting opening meetings: setting expectations with the auditee
• Observing, interviewing, and collecting evidence
• Navigating different scenarios during the audit (e.g., finding non-conformities, managing resistance)

7. Audit Reporting and Follow-Up

• Writing effective audit reports: structure, clarity, and conciseness
• Categorizing audit findings: conformance, non-conformance, opportunities for improvement
• Developing corrective action plans and ensuring follow-up

8. Auditor Competence and Certification

• Qualities and competencies of a successful internal auditor
• Certification requirements and maintaining auditor skills
• Role of ongoing learning and professional development

• IRCA Certified Lead Auditor for ISO 9001:2015 (QMS), ISO 14001:2015 (EMS), and ISO 45001:2018 (OHSMS)
• 15+ years of experience in Integrated Management Systems, compliance, and audit training
• Expert in internal and lead auditor training across manufacturing, FMCG, engineering, and service industries
• Strong background in QMS, EMS, and OHSMS implementation and process standardization
• Skilled in risk-based thinking, legal compliance, non-conformance management, and root cause analysis
• Experience in technical review and approval of audit reports and managing customer feedback in certification bodies
• Held leadership roles in quality assurance and compliance across multiple industrial sectors
• Certified Internal Auditor for ISO/IEC 17025:2017

No formal qualifications are required to attend this course. However, having a basic awareness of quality management concepts and the ISO 9001:2015 standard will be helpful.

Familiarity with terms like the PDCA cycle, customer satisfaction, and risk-based thinking can enhance your learning experience, but the course is designed to support participants from all backgrounds.